What creates conflict in your organization?
Different views on business decisions and strategy?
Disagreement about tactics?
Poor relationships and personality clashes?
Conflict occurs for many reasons. But, by changing how you respond to conflict, you can reduce its harmful effects and maximize its useful ones.
"If it is well managed, conflict can have positive outcomes," says CCL's Brenda McManigle. "Conflict can lead to better decision making, expose key issues, stimulate critical thinking and fuel creativity and innovation."